Privacy Policy

Last Updated: 23/07/2025

1. Introduction

The Kogan NZ Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make purchases from our website, www.thekogan.com (the "Website").

2. Information We Collect

When you place an order through our Website, we collect the following personal information to fulfill your order:

  • Full Name
  • Shipping Address
  • Billing Address
  • Phone Number
  • Email Address

We do not collect or store payment information directly. Payment processing is securely handled by our third-party payment provider, PayPal.

3. How We Use Your Information

We use the personal information we collect primarily for:

  • Processing and fulfilling your orders
  • Communicating with you regarding your order
  • Providing customer support
  • Sending occasional marketing emails about products and promotions (which you can opt out of by emailing Oliver@thekogan.com)

4. Sharing Your Information

We do not sell, rent, or trade your personal information. Your information is shared only with trusted third-party service providers necessary to fulfill your order, specifically:

  • PayPal (for payment processing)

5. Data Storage and Security

Your personal data is stored securely on encrypted network drives located in New Zealand. We implement robust security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. User Rights

You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please email us at Oliver@thekogan.com.

7. Opting Out of Marketing Communications

You can opt out of receiving marketing emails at any time by replying to our emails with a request to be removed from our marketing list.

8. Cookies

Our website does not use cookies.

9. Children's Privacy

Our Website does not target or knowingly collect personal information from individuals under the age of 13.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

11. Contact Us

For questions or concerns regarding your privacy or this Privacy Policy, please contact us:

The Kogan NZ Ltd
50 Wentworth Drive,
Rototuna North,
Hamilton, NZ
Email: Oliver@thekogan.com